MO-400
Microsoft Outlook 2019 (MO-400)
Practice and prepare for the MO-400 certification exam. Get AI-assisted hands-on training by expert instructors.
- Practice in 21 Hands-On Labs — nothing to install
- 15 Interactive Lessons and 43 topics mapped to the official exam objectives
- 70 Practice Test Questions
Beginner Self-paced · 1 year access 4.7/5 (176 Reviews)
21 Hands-On LiveLabs
Practice real IT tasks in guided environments.
- Real environments
- Auto-graded
- No installation
15Interactive Lessons
43Topics
21LiveLab
70Practice Test Questions
110Flashcards
110Glossary of terms
01 / Skills you'll get
What you will be able to do
Try Free →
No credit card required
This Microsoft Outlook 2019 exam prep course has been specially designed to help you pass the prestigious MO-400 exam on your 1st attempt. The comprehensive course equips you with the essential skills required to utilize the full potential of Outlook 2019, empowering you to manage your emails, contacts, calendar, tasks, and more with ease. By the end of this Microsoft Outlook course, you’ll have a solid understanding of Outlook’s fundamentals like how to navigate the interface, create and manage various Outlook items, and customize your workspace.
- Navigate the Outlook interface, and understand its various components and functions
- Ability to create, edit, and manage different Outlook items
- Efficient in organizing, filtering, and searching emails, as well as managing junk mail
- Skilled in contact management by creating, editing, and organizing contacts
- Expertise in creating, assigning, and tracking tasks & using task lists and categories
- Effective calendar management by scheduling appointments, meetings, setting reminders, and managing different time zones
- Customize the Outlook interface, including the ribbon, toolbar, and other settings
Course Highlights
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15 Structured Lessons Comprehensive coverage of core course objectives
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21 Hands-On LiveLabs Interactive guided scenarios with instant evaluation
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70 Practice Questions Assessment tests with detailed answer rationales
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1 Year Full Access Self-paced learning accessible anytime on all devices
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
15 Interactive Lessons · 43 topics01 Introduction +
02 Fundamentals 3 topics · 4 LiveLab +
- Module A: Getting around
- Module B: Viewing Outlook items
- Summary
4 LiveLab in this lesson — see the labs panel →
03 Email basics 5 topics · 2 LiveLab +
- Module A: Creating messages
- Module B: Acting on messages
- Module C: Adding content
- Module D: Signatures
- Summary
2 LiveLab in this lesson — see the labs panel →
04 Contacts 4 topics +
- Module A: Managing contacts
- Module B: Using contact groups
- Module C: Using contact cards
- Summary
05 Tasks 4 topics · 3 LiveLab +
- Module A: Creating tasks
- Module B: Managing tasks
- Module C: Assigning tasks
- Summary
3 LiveLab in this lesson — see the labs panel →
06 Scheduling 4 topics · 3 LiveLab +
- Module A: Appointments
- Module B: Meetings
- Module C: Using the calendar
- Summary
3 LiveLab in this lesson — see the labs panel →
07 Customization 3 topics · 1 LiveLab +
- Module A: Customizing the ribbon
- Module B: Customizing Outlook
- Summary
1 LiveLab in this lesson — see the labs panel →
08 Appendix: 3D Avatar-based Simulation +
09 Introduction +
10 Organizing Outlook 6 topics · 3 LiveLab +
- Module A: Account management
- Module B: Using folders
- Module C: Categorizing items
- Module D: Searching and filtering
- Module E: Quick steps
- Summary
3 LiveLab in this lesson — see the labs panel →
11 Managing your mail 4 topics · 2 LiveLab +
- Module A: Managing junk mail
- Module B: Using rules
- Module C: Cleaning up your mailbox
- Summary
2 LiveLab in this lesson — see the labs panel →
12 Advanced email settings 3 topics · 1 LiveLab +
- Module A: Message options
- Module B: Customizing message appearance
- Summary
1 LiveLab in this lesson — see the labs panel →
13 Notes and Journal entries 3 topics · 1 LiveLab +
- Module A: Notes
- Module B: Using the Journal
- Summary
1 LiveLab in this lesson — see the labs panel →
14 Collaboration 4 topics · 1 LiveLab +
- Module A: Performing mail merges
- Module B: Sharing items
- Module C: Outlook integration
- Summary
1 LiveLab in this lesson — see the labs panel →
15 Appendix: 3D Avatar-based Simulation +
Hands-On Labs Our edge
21 LiveLabs- Logging into Outlook
- Opening Outlook Items
- Using the Tell Me Box
- Collapsing a Group
- Marking Messages as Read/Unread
- Creating a Signature
- Creating and Copying a Task
- Creating a Recurring Task
- Assigning a Task
- Creating an Appointment
- Adding Holidays
- Changing the Calendar Color
- Customizing the Quick Access Toolbar
- Creating a Search Folder
- Creating a Folder
- Accessing Search Options
- Marking a Safe Sender
- Configuring AutoArchive Defaults
- Setting Automatic Out-of-Office Replies
- Viewing the Journal
- Changing the Permissions of a Folder
Labs run in your browser — nothing to install.
03 / Exam details
Microsoft Outlook 2019 (MO-400) Details
Prepare for the Microsoft Outlook 2019 MO-400 certification exam with the Microsoft Outlook 2019 course and lab. The lab provides a hands-on learning experience in a safe and online environment. The Microsoft Outlook certification course and lab cover MO-400 exam objectives along with providing the knowledge and skills required to create or insert graphic elements, send and respond to emails and meeting requests including coordinating building resources, planning staff meetings, and more.
Questions
40-60
(per exam)
Duration
90 minutes
(per exam)
Passing Score
The passing score varies from exam to exam and is provided on the score report.
(scaled score)
Exam Fee
USD 100
(per exam)
Delivered by
Certiport
(in-person or online)
Question Format
The exam consists of performance based questions and is...
single/multiple choice, performance-based
Practice Tests
70 Practice Questions
(mapped to official exam objectives)
Certification
MO-400
Microsoft credential
Ready to take the exam?
Add your official MO-400 exam voucher to your order.
Official Voucher · Fast delivery · Retake bundle available
Exam voucher is sold separately and not included with standard course.
04 / FAQs
Questions before you start
What is the Microsoft Outlook 2019 (MO-400) certification?+
It is a basic certification program run by Microsoft that validates your skills and expertise in Outlook 2019. Covers the fundamental features of Outlook like email management, contact management, calendar management, and task management.
Who should take the MO-400 certification exam?+
It is suitable for all those extensively using Outlook to accomplish their daily tasks (for professional or personal reasons).
Are there any prerequisites for taking the MO-400 exam?+
No, it is a beginner-friendly course. There are no formal prerequisites.
How is the MO-400 exam structured?+
This exam has 40-60 questions that need to be answered within 50 minutes. The passing score is a minimum of 700 out of 1000.
Does this MO-400 study guide cover any advanced topics?+
Yes, this study guide covers advanced outlook topics like mail merge, item sharing, outlook integration, advanced email setting, and notes & journal entries.
What kind of job roles can benefit from the MO-400 certification?+
Those working as office administrators, customer service representatives, and sales professionals will benefit greatly from this course.
What are the prerequisites for this exam?+
There are no technical prerequisites for the certification exam.
What is the exam registration fee?+
USD 100
Where do I take the exam?+
What is the format of the exam?+
The exam consists of performance based questions and is conducted in a live or simulated environment.
How many questions are asked in the exam?+
The exam contains 40-60 questions.
What is the duration of the exam?+
90 minutes
What is the passing score?+
The passing score varies from exam to exam and is provided on the score report.
What is the exam's retake policy?+
Microsoft Office Specialist (MOS) exam retake policy
- If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
- If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.
- A two-day waiting period will be imposed between each subsequent exam retake.
- There is no annual limit on the number of attempts on the same exam.
- If a candidate achieves a passing score on an Office exam, the candidate may take it again.
What is the validity of the certification?+
For life
Where can I find more information about this exam?+
Get Organized With This MS Outlook Certification
Enhance your productivity, streamline your tasks, and stay organized.
- 1 year of full access
- 21 LiveLab included
- Certificate of completion
No credit card required